Privacy Policy

1. Information We Collect

We may collect and process the following types of information:

a. Personal Information

  • Name, email address, phone number, and mailing address when you create an account, make a purchase or contact us.
  • Payment information (processed securely through third-party payment gateways).

b. Non-Personal Information

  • Browser type, IP address, and device information for analytics and improving user experience.
  • Cookies and tracking data to enhance your browsing experience.

c. User-Generated Content

  • Comments, reviews, or inquiries submitted on the Website.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To process your orders and provide you with requested products or services.
  • To communicate with you regarding updates, promotions, and new offerings.
  • To enhance and personalize your experience on the Website.
  • To analyze usage trends and improve Website functionality.
  • To comply with legal obligations and protect against fraud or unauthorized transactions.

3. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share your information with:

  • Service Providers: Third-party vendors who assist in operating our Website, processing payments, and delivering products or services.
  • Legal Requirements: Authorities or entities when required to comply with applicable laws, regulations, or legal processes.
  • Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred as part of the business assets.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Understand user preferences and optimize content.
  • Provide targeted advertisements and marketing.
  • Monitor Website performance and analytics.

You can manage or disable cookies through your browser settings. However, disabling cookies may affect your user experience.

5. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

As a user, you have the following rights:

  • Access: Request access to the personal information we hold about you.
  • Correction: Update or correct inaccuracies in your information.
  • Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.
  • Opt-Out: Unsubscribe from marketing emails or other promotional communications.

To exercise your rights, please contact us at support@lanaalmouakeh.com.

7. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Lana Almouakeh does not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

  • Email: support@lanaalmouakeh.com

Thank you for trusting Lana Almouakeh with your privacy. We value your confidence in our commitment to protecting your information.